Going Global: Worldwide Shipping

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We may be a small company, but we have a global reach. We get our noses into everything and leave our paw prints everywhere. We’ve successfully shipped product to happy dogs in Japan, England, France, and even to our friends in the Great White North. If we can do that, then we can ship to almost anywhere. A few customers have left comments indicating that it’s difficult to order our product online for delivery to Canada. This is a glitch in the software running our website — one that we hope will be corrected soon. It’s not a company policy or due to any difficulty in clearing customs. We do ship to Canada.

If you ever run into any difficulties completing an order online, contact us directly. We hate to toot our own horns, but when it comes to getting things done, we still think we’re smarter than the machines that are running things for us. We’ll be more than glad to provide personal service to you if you call us at country code 1, area code 315, phone number 753-0520 or if you emailcustomerservice@mydoggy.com. Similarly, if the website seems to be miscalculating shipping charges, call us or email us, and we’ll look into that for you, too.

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